At EasyPet.Shop, we want you to be completely satisfied with your purchase. If you are not satisfied, you can return your item(s) within 10 days of receiving your order.
Return Conditions:
Items must be returned in their original condition, unused, and in their original packaging.
Proof of purchase is required for all returns.
How to Return:
1. Contact our customer service at info@easypet.shop or +16469631850 to initiate the return process.
2. Once your return is approved, we will provide you with instructions on how to return your item(s).
Refunds:
Once we receive and inspect your returned item(s), we will process your refund within [4-5] business days.
Refunds will be issued to the original method of payment.
Shipping Costs:
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item sent).
If you have any questions about our return policy or need assistance, please contact us at info@easypet.shop or +16469631850 .
Thank you for shopping with EasyPet.Shop!